IRD debt help and Inland Revenue support

Receiving an unexpected letter or dealing with overdue tax can be stressful. As your tax agent, we can help you understand Inland Revenue correspondence, review the relevant records and communicate with Inland Revenue within the authority you provide.

How we can help

• Reviewing Inland Revenue letters and account information
• Clarifying outstanding returns or payments
• Correcting tax information where appropriate
• Preparing supporting schedules and explanations
• Communicating with Inland Revenue as your authorised tax agent
• Preparing payment proposals for Inland Revenue’s consideration
• Helping you understand agreed next steps and due dates

Important information

We cannot guarantee that Inland Revenue will accept a return position, amendment, payment proposal or other request. Inland Revenue makes the final decision after considering the circumstances and information provided.

Last reviewed: October 2026.

Book a consultation to discuss your Inland Revenue matter.

Help with Inland Revenue

Letters from Inland Revenue can be stressful. We help you understand what is being asked and respond correctly and on time.

Overdue returns and debt

We bring returns up to date and can help you ask Inland Revenue for an instalment arrangement where appropriate.

Penalties and interest

We review penalties and use-of-money interest and, where there are grounds, request remission.

Reviews and enquiries

We help prepare information for Inland Revenue reviews and enquiries and communicate on your behalf.

Voluntary disclosures

If an error has been made, a voluntary disclosure can reduce penalties. We help you make it properly.

How we work with you

  1. STEP 1

    Initial call

    We talk through your business by phone or video call and agree what you need.

  2. STEP 2

    Simple onboarding

    We set up authority with Inland Revenue and access to your records or Xero.

  3. STEP 3

    We do the work

    Bookkeeping, GST, payroll and year-end accounts are prepared accurately and on time.

  4. STEP 4

    Ongoing support

    You get clear explanations, reminders before deadlines and help whenever questions come up.

We work with clients throughout New Zealand by phone, video call and email.

Common questions

Can you deal with Inland Revenue for me?

Yes. Once you authorise us as your tax agent, we can contact Inland Revenue on your behalf.

I owe tax and can't pay it all now. What can I do?

Contact us early. Inland Revenue may agree to an instalment arrangement, and acting quickly usually gives you more options.

Can penalties be removed?

Sometimes. It depends on the circumstances and your compliance history. We will tell you honestly whether a request is worthwhile.

This page provides general information only and is not advice for your particular situation. Tax rules can change. Last reviewed: October 2026.